Trusted Financial Advice
About TFA
Exceptional Financial Guidance: TFA Trusted Financial Advice and Our Commitment to Client Satisfaction
At TFA Trusted Financial Advice, established in 1997, we are proud to provide independent financial and mortgage advice across the South West of England, with offices in Plymouth and Truro. Our client-centric approach ensures that we deliver tailored and unbiased financial solutions and our independence means we can compare thousands of financial products, many of which are not available directly to the public via high street lenders or the internet.
Our Planning Process
Our structured financial planning process consists of six key stages: engagement, discovery, research and analysis, plan presentation, implementation, and ongoing service. We start with an introductory meeting—at our expense—to understand your unique needs. Only after establishing that we can be of service and ensuring you are satisfied with our costs and terms will we move forward. Once we reach an agreement, we will conduct a thorough information-gathering process to create a bespoke financial plan tailored specifically for you.
Our Service Offerings
We offer three core service offerings to cater to your diverse financial needs: Financial Planning for clients needing regular ongoing support; Our Wealth Management service is for those with complex financial situations that require more in depth support; and Specific Advice for individuals who require focused advice or products to deal with particular issues or needs in isolation and do not require ongoing service.
Specific Advice Service
For clients who require focused advice or products to deal with particular issues or needs in isolation and do not need ongoing advice.
- Access to the TFA Personal Finance Portal, where you can message us, check your valuations, and update us with any changes. Our portal includes a range of features to help you better manage your finances.
- Regular communications.
- Adhoc reviews available on request.
There is no ongoing fee payable for this service. Future requests for reviews or additional advice will be agreed and charged as and when required.
Financial Planning Service
For the majority of our clients who wish to benefit from ongoing advice to achieve their financial goals.
- Annual planning review meeting
- Suitability reviews & monitoring of investment plans.
- Unrestricted Telephone access to your adviser and the TFA team for general queries and advice.
- Access to the TFA Personal Finance Portal, where you can message us, check your valuations, and update us with any changes. Our portal includes a range of features to help you better manage your finances.
- Proactive advice on relevant planning objectives.
- Ensuring your contributions remain sufficient to meet your goals or that withdrawals remain sustainable.
- Regular communications.
Costs for the ongoing financial planning service are 1% of assets managed by TFA.
Wealth Management Service
This is a bespoke service for clients who have complex financial situations that require more in depth support up and above those covered under our financial planning service.
- Complex Estate planning advice.
- Ongoing advice to multiple family members such as elderly parents or children.
- Ongoing advice in relation to high-risk tax vehicles such as VCT’s, AIM, or Business Relief products.
- More frequent review meetings.
The cost of this service will be tailored and agreed on a case-by-case basis.
Our Client Portal
Through our secure client portal, you can enjoy real-time communication with your adviser and track your financial progress with ease.
Our Client Feedback
Our commitment to continuous improvement is driven by our clients feedback, enabling us to adapt and enhance our services to meet their evolving needs. We are honoured to have been awarded the Platinum Trusted Service Award from Feefo for three consecutive years, a testament to our commitment to exceptional client service and satisfaction.
Our Awards
Our People
Finding the right financial adviser for your needs is a crucial part of achieving your financial goals. It’s important to feel comfortable with your adviser and be able to trust their advice. To find out more about our financial and mortgage advisers please view Our People, and read what our clients say.
