About TFA
Our expertise
Get independent and trusted financial advice from leading independent financial advisers TFA Trusted Financial Advice.
Looking for Independent Financial Advice? We have offices in Plymouth and Truro and many more advisers operating throughout the South and South West of England.
Established in 1997 in St Austell (as Tom French & Associates Ltd), we have a long history of providing client focused, sound financial and mortgage advice to both individuals, families and businesses. Our team of professionally qualified advisers offer independent and un-biased financial and mortgage advice. This ensures our clients receive the right product for their circumstances. By being fully independent we can compare thousands of financial products, many of which are not available directly to the public via high street lenders or the internet.
We are proud of our client centric approach which is at the heart of everything we do. This means we regularly ask our clients to let us know about the service and advice they receive. This is what they have to say…
TFA follow a carefully designed financial planning process so that you know exactly what is happening at each stage:
1. Engagement
Identify your needs and objectives
The first step is to hold an introductory meeting to fully explain how our services work, identify your primary financial needs and objectives, answer any questions you may have and agree the work to be completed, our charges and our payment terms. This initial meeting is at our cost and can be held in person at your home or our office or remotely via a video meeting.
2. Discovery
Gather information
Once we have agreed to work together, we will start our fact-finding process to gather the financial information we need to provide a comprehensive and detailed picture of your circumstances and confirm your financial objectives. You will be invited to register for our secure client portal PFP where you can communicate securely with your adviser, share documents, update information and view your investments. This fact-finding process is very detailed and seeks to identify your lifestyle and financial objectives. You may be invited to complete part of this via an online link. Your adviser will also focus on identifying your attitude to financial risk and capacity for loss, and your understanding of financial matters.
3. Research & Analysis
Develop solutions
Once satisfied that we have gathered all the information we need, your adviser will progress to the research and analysis stage. Here they will develop your bespoke financial plan. This plan will be specific to your needs and objectives and in-line with your attitude to risk. This Financial Plan will be our written recommendation to you.
4. Plan Presentation
Your financial plan
Your adviser will share your Financial Plan with you and will arrange to meet either in person, over the phone or via a video link to discuss your plan in detail. This plan will set out specific and realistic recommendations that are designed to achieve your objectives over an agreed time period.
5. Implementation
Putting your plan in place
Once you have agreed your financial plan, your adviser will commence work on implementing our recommendations to you. At this point you can relax in the knowledge that we will be taking care of all the necessary final steps to turn your financial plan into a reality.
6. Ongoing Service & Relationship
Monitoring & progress
Where an on-going service is agreed, your adviser will help you review and amend your financial plan to make sure it remains on track to achieve your objectives. Reviews will take account of any changes in your personal circumstances, financial market conditions and relevant legislation.
Our Service Offerings
At TFA Trusted Financial Advice we provide our independent financial advice through three service offerings. In your discussions with your adviser you will agree the service offering which best meets your needs. But don’t worry, it’s very easy to flex up or down if your circumstances change. The 3 service offerings are:
Wealth Management Service
Our wealth management service offering is most appropriate for clients who require a close working relationship in order to achieve their stated aims. This includes but is not limited to:
- Our initial meeting, the identification and agreement of your goals, the subsequent research, presentation and implementation of your Financial Plan.
- Six monthly reviews of your investment portfolio to ensure they achieve your objectives and are in line with your latest risk profile.
- Access to our Secure Client Portal where you can message and exchange documents with your adviser, access to fund and portfolio information including up to date valuations of your investments, have access to a secure document vault to store your financial documents in one place and through open banking you can collate information from bank accounts, credit cards giving you powerful insights into your spending and saving habits.
- Priority access to TFA advisers throughout the year
- Working with other professional advisers as required on your behalf
Financial Planning Service
Our financial planning service is most appropriate for the majority of our clients who would like to receive regular advice and planning support to achieve their aims. This includes but is not limited to:
- Our initial meeting, the identification and agreement of your goals, the subsequent research, presentation and implementation of your Financial Plan.
- Annual reviews of your investment portfolio to ensure they achieve your objectives and are in line with your latest risk profile.
- Access to our Secure Client Portal - PFP where you can message and exchange documents with your adviser, access to fund and portfolio information including up to date valuations of your investments, have access to a secure document vault to store your financial documents in one place and through open banking you can collate information from bank accounts, credit cards giving you powerful insights into your spending and saving habits.
- Access to TFA advisers throughout the year
Specific Advice Service
Our Specific Advice Service is suited to clients requiring focused advice or products to deal with particular issues in isolation and who do not need ongoing advice. This includes but is not limited to:
- We commit to providing you with written information on any suitable products we have recommended to you, or those you have asked us for. Charges will always be notified up-front, and should these change these will again be notified to you in writing.
- We will hold and maintain your file contacting you as may be appropriate. Additional work will be charged as required and agreed.
- Access to our Secure Client Portal - PFP where you can message and exchange documents with your adviser, access to fund and portfolio information including up to date valuations of your investments, have access to a secure document vault to store your financial documents in one place and through open banking you can collate information from bank accounts, credit cards giving you powerful insights into your spending and saving habits.