Michelle Rowell

Michelle joined TFA as a highly motivated and experienced Mortgage Administrator, bringing over 20 years of expertise in the financial services industry. She is dedicated to ensuring a smooth and positive client experience throughout the mortgage application process.

With a strong foundation in financial services, Michelle is known for her exceptional administrative and personal assistant skills. She excels in managing mortgage applications from sign-up to legal completion, ensuring strict compliance and an outstanding client experience. Her in-depth knowledge of the mortgage application process, coupled with her exceptional communication skills and keen attention to detail, enables her to effectively liaise with clients, lenders, and solicitors.

Michelle is committed to providing comprehensive support to clients throughout their mortgage journey. Her ability to coordinate effectively with various stakeholders ensures that all aspects of the application process run smoothly, and she is always available to address any questions or concerns that may arise.

Michelle’s capability to work independently while also thriving as part of a team, along with her effective self-management skills, makes her a tremendous asset to the TFA team.

Michelle supports clients and advisers across the South West and beyond, offering her expertise wherever it’s needed.