Nikki Burt – Mortgage Administrator

With a strong background in customer service and as a CeMAP-qualified Mortgage Administrator, Nikki is committed to providing a friendly, professional, and efficient experience. She understands that the mortgage process can feel overwhelming and works to make it as smooth and straightforward as possible through clear communication and attention to detail.

Nikki joined TFA in 2026, bringing valuable customer service experience and a passion for helping clients. Her organised approach and commitment to excellent service ensure every application is handled accurately and efficiently.

Working alongside independent mortgage adviser Adam Burt, Nikki provides comprehensive administrative support throughout the mortgage process. She liaises with lenders, solicitors, estate agents and any other professionals involved. Keeping applications on track and clients informed from submission through to completion. Nikki also looks after the administration of protection applications, chasing providers, following up on medical reports, and making sure everything is progressing as smoothly as possible.