The first step is to hold an introductory meeting to fully explain how our services work, identify your primary financial needs and objectives, answer any questions you may have and agree the work to be completed, our charges and our payment terms. This initial meeting is at our cost and can be held in person at your home or our office or remotely via a video meeting.

Once we have agreed to work together, we will start our fact-finding process to gather the financial information we need to provide a comprehensive and detailed picture of your circumstances and confirm your financial objectives. You will be invited to register for our secure client portal PFP where you can communicate securely with your adviser, share documents, update information and view your investments. This fact-finding process is very detailed and seeks to identify your lifestyle and financial objectives. You may be invited to complete part of this via an online link. Your adviser will also focus on identifying your attitude to financial risk and capacity for loss, and your understanding of financial matters.

Once satisfied that we have gathered all the information we need, your adviser will progress to the research and analysis stage. Here they will develop your bespoke financial plan. This plan will be specific to your needs and objectives and in-line with your attitude to risk. This Financial Plan will be our written recommendation to you.

Your adviser will share your Financial Plan with you and will arrange to meet either in person, over the phone or via a video link to discuss your plan in detail. This plan will set out specific and realistic recommendations that are designed to achieve your objectives over an agreed time period.

Once you have agreed your financial plan, your adviser will commence work on implementing our recommendations to you. At this point you can relax in the knowledge that we will be taking care of all the necessary final steps to turn your financial plan into a reality.

Where an on-going service is agreed, your adviser will help you review and amend your financial plan to make sure it remains on track to achieve your objectives. Reviews will take account of any changes in your personal circumstances, financial market conditions and relevant legislation.